Last updated: 1 September 2026
Field of Digital respects your privacy and aims to handle personal information openly and responsibly. This policy explains the information we may collect through this website and our services, why we collect it, how we use it and how you can contact us about it.
Who We Are
Field of Digital is a digital strategy, website design and marketing business based in Morayfield, Queensland. For privacy questions, contact hello@fieldofdigital.com.au or phone 0404 040 663.
Information We May Collect
The information collected depends on how you use the website and which services you enquire about.
- Your name, business name, email address and phone number
- Information submitted through contact, booking and website questionnaire forms
- Business information, website content, brand assets and project files you choose to provide
- Correspondence, feedback and support information
- Technical information such as IP address, browser, device, pages visited and referral source
- Payment or transaction information handled by the relevant payment provider
How We Collect Information
We may collect information directly from you when you complete a form, book a call, send an email, purchase or enquire about a service, provide project material, subscribe to marketing or otherwise communicate with us. We may also collect limited technical information through cookies, analytics and website security tools.
Why We Use Information
We use personal information only for purposes connected with our business and the reason it was provided.
- Responding to enquiries and assessing project suitability
- Preparing quotes, delivering services and managing client relationships
- Building, hosting, maintaining and supporting websites
- Processing payments and meeting accounting or legal obligations
- Improving this website, services, customer experience and security
- Sending marketing communications where we have consent or another lawful basis
- Preventing misuse, fraud, security incidents and technical problems
Service Providers and Overseas Processing
We may use trusted providers for website hosting, email, analytics, forms, scheduling, payments, cloud storage, security and project delivery. These providers receive only the information reasonably needed to perform their role and may process or store information in Australia, the United States or other jurisdictions where their systems operate. We take reasonable steps to select reputable providers and protect information, but overseas recipients may be subject to different privacy laws.
Cookies and Analytics
This website may use essential cookies for security and functionality, plus analytics or marketing technologies to understand website use and improve performance. You can control cookies through your browser settings, although disabling essential cookies may affect website operation.
Marketing Communications
We only send commercial electronic messages where consent has been provided or another lawful basis applies. Marketing messages will identify Field of Digital and provide a clear way to unsubscribe. You can unsubscribe at any time, and requests will be actioned as required by Australian spam laws.
Security and Retention
We use reasonable administrative, technical and organisational safeguards to protect personal information. No internet transmission or storage system can be guaranteed completely secure. We retain information only for as long as reasonably needed for the purposes described in this policy, to maintain business records, resolve disputes and meet legal obligations.
Access, Correction and Complaints
You may ask to access or correct personal information we hold about you. You may also raise a privacy question or complaint by emailing hello@fieldofdigital.com.au. We will acknowledge the request and respond within a reasonable period. If a privacy concern is not resolved, you may be able to contact the Office of the Australian Information Commissioner.
Third-Party Links
This website may link to third-party websites and platforms. Their privacy practices are controlled by their own policies, and Field of Digital is not responsible for how those third parties handle information.
Changes to This Policy
We may update this policy when our services, technology or legal obligations change. The current version and update date will be published on this page.
This policy is general information about Field of Digital’s current website practices and is not legal advice.